Terms and Conditions

About the comprehensive box office system

The Box Office is a comprehensive system for booking activities and events. Entertainment and sports programmes, And health.

We are responsible for building the platform through which service providers can add new activities, events and experiences that you, your family and friends can enjoy, However, we cannot guarantee the accuracy and timeliness of these activities since we obtain this information from the direct service providers. We cannot be held responsible for any errors, interruptions or missing information related to these activities. We always do our best to correct and improve as quickly as possible

Our platform does not represent any recommendation or endorsement of any of our service providers or their products. or their services, or their companions, or their vehicles, Or other. We are not a party to the agreement between you and the service provider, Therefore, the service provider is solely responsible for this experience or event.

Cancellation and return policy

If you wish to cancel a session or do not show up at the scheduled time, Cancellation fees and returns depend entirely on the cancellation policy of the service provider.

Some reservations cannot be canceled free of charge. Others can be canceled free of charge if the cancellation is made before a specific date.

If you think you may not arrive at your reservation on time, Please contact the service provider and inform him of your expected arrival time so that he does not cancel your reservation. If you arrive late, We do not bear responsibility for any actions that may be taken by the service provider. Such as canceling your reservation or having to pay additional fees.

User obligations

In order to complete the booking procedures, You will need to create a new account. Please check that all your information (including payment and contact information) is correct and up to date, Otherwise, you may not be able to book the event or activity you want to go to.

You are responsible for any transaction that occurs on your account, So please do not allow anyone else to use it, We hope that your username and password will be kept confidential and not disclosed.

If you have any inquiry or complaint, Please contact our customer service team by using the following link: https://ticket-window.com/call-us

Box office commitments

We provide a platform through which service providers can promote their activities and events, display and sell their tickets, The user can view, compare, and book among these different programs.

We do not guarantee all the exact details stated on any booking, Unless we say so explicitly. Compliance with the details mentioned about the services is the responsibility of the service provider.

We are not responsible for any image posted on our platform, We have the right to remove any image at our discretion that does not meet our standards or violates ethical or country-specific regulations.

Property rights

All rights in our Platform (technology rights, content, trademarks, look and feel, etc.) are owned by ticket-window.com unless otherwise stated. By using our platform, You agree to do so for its intended purpose only.

You are not allowed to monitor the platform, or copy, Or take an idea, or download, or reproduce, Or use anything on the Platform for any commercial purpose without written permission from ticket-window.com.

Personal data privacy

Your privacy is important to us. This means that we are committed to fully protecting any personal data that you provide to us. We act in the best interest of our customers and are transparent about the use of your personal data for any purpose.

Without information, we can’t help you book the perfect trip. Therefore, while you book one of our programs, there is some information that we request: This data is usually basic information such as your name, phone number, and email address.

Different entities are integrated into the ticket-window.com services in different ways and for different reasons. The main reason we share your data is to complete your purchases with event organizers and distributors, As well as helping you find better offers and experiences. We may use and share your information for one or more of the following purposes:

  • To allow suppliers and event organizers to communicate with you directly
  • To personalize your experience with us and provide suggestions for things that are most relevant to you
  • To provide you with marketing information about our products and services that we feel may be of interest to you
  • To serve you better and answer all your inquiries submitted to the customer service team